Customer Experience Archives

Ask Em Anything – August 2023

The Ask-Em-Anything open door session in August was a beauty! We covered ALL-THE-THINGS! From Elon Musk’s rebrand of Twitter, to positioning yourself on social media, ...

22 August 2023 Branding Customer Experience Marketing On Being Human Strategy

Ask Em Anything – April 2023

In our first Ask-Em-Anything open door session, we covered a range of brand and marketing questions from a diverse group of industries. 03:31 – How ...

30 May 2023 Branding Customer Experience Marketing On Being Human Strategy

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People-driven brands: Why your people and your brand are the keys to your business’s soul – and its success.

I believe that people and brand are the keys to every business’s soul – and its success. Here’s why. I believe the people within your ...

10 April 2023 Content Marketing Customer Experience Marketing On Being Human Strategy

Why ai-generated content is like your new puppy!

Anyone who knows me, knows that two of the things I love the most are authentic, human connection – and dogs. I’m not a lover ...

3 April 2023 Content Marketing Marketing On Being Human Strategy

Vision, Mission And Values: so much more than marketing mega-babble!

Anyone who knows us, knows that we HATE marketing jargon. (In fact you’ll rarely hear the word ‘marketing’ around here!) However there are three words ...

20 February 2023 Branding Customer Experience Marketing On Being Human Strategy

8-point checklist: is your brand walking the walk?

Brands have come a long way from the flash campaigns and mammoth media budgets of the eighties and nineties. Today, the value of your brand ...

10 June 2020 Branding Customer Experience Marketing On Being Human Strategy

Are you a human brand?

Think about the brands you love the best. What kind of relationships do they have with their customers? I’d be prepared to bet my favourite ...

24 October 2019 Branding Customer Experience Marketing On Being Human Strategy

Tag: Customer Experience